In this privacy policy we have summarised all essential information about Udrus’s handling of your personal data and your accompanying rights.
This privacy policy comes into force on June 3, 2023.
At Udrus, security and transparency are our top priorities when it comes to handling personal data. In this privacy policy, we have
summarised in detail what information we collect about you, how we use it and what rights you have.
This privacy policy applies to your use of the Udrus online platform (“Website”), including all Udrus services, applications, products and tools (collectively, “Udrus Services”), regardless of how you access, view or use those services, including access via mobile devices or via an application.
Udrus reserves the right to update and amend this privacy policy from time to time to reflect changes in the way Udrus processes your personal data or to reflect changes in legal requirements. Any changes we make to our privacy policy in the future will be posted on our website (www.udrus.com) and, where appropriate, we will also notify you by email.
The responsible party within the meaning of the German Data Protection Regulation (DSGVO) is Neom GmbH, Neue Mainzer Str. 46-50, D-60311, Frankfurt am Main, as operator of the Services.
Whenever this privacy policy refers to “Udrus”, “we” or “us”, this always means Neom GmbH as the responsible entity within the meaning of the DSGVO.
Udrus may collect personal information from you when you use the Udrus Services, create a Udrus user account, upload or update information or documents in your Udrus user account, submit information to us via a web form or contact us otherwise. Udrus also collects personal information from other sources. These sources may include but are not limited to Udrus partners, educational institutions, credit institutions, data providers or payment processors.
Udrus collects the following personal data in particular:
Personal data that you provide independently when creating a Udrus user account, your application profile or when using our services
Personal data from social networks
Personal data that is automatically collected by us when you use our services
Personal data we collect through the use of cookies and similar technologies
Cookies are small packets of data that your browser stores on your device when instructed by a website you visit to “remember” information about you, such as your language preferences or login information. We use cookies and similar technologies to collect data when you use our services, in particular the Udrus platform. Udrus collects the data from the device (including mobile devices) you use to access the service.
The data collected includes the following usage and device-related information:
Personal data we obtain from third parties or public sources:
Udrus also collects personal data from public sources or third parties to the extent permitted by applicable law. Udrus may merge and combine this data with the data you provide to us.
Among other things, the following data are collected:
Udrus processes your personal data on different legal bases and for different purposes which allow us to do so.
Among other things, Udrus processes your personal data to enable you to use and continuously improve our platform, to provide a personalised user experience on our platform, to display customised advertising to you, to provide customer service or to protect you from fraud and similar unlawful activities. To enable these purposes, Udrus also needs to share the data with third parties.
We process your personal data in order to be able to offer you our services and to fulfil the contract concluded with you (Art. 6 para. 1 lit. b) DSGVO). In particular, this includes the following purposes:
Udrus processes your personal data in order to comply with our legal obligations (Art. 6 para. 1 lit. c) DSGVO). This includes in particular the following purposes:
To the extent necessary, Udrus will transfer your personal data for the above purposes to the following selected recipients, among others:
We process your personal data in order to protect your vital interests or the vital interests of another natural person (Art. 6 para. 1 lit. d) DSGVO). The following purposes are covered by this:
We process your personal data in order to pursue our legitimate interests (Art. 6 para. 1 lit. f) DSGVO), but only to the extent that your interests, fundamental rights and freedoms are not overridden. On this basis, we process your data for the following purposes:
We will retain your personal information for as long as is necessary to fulfil the purposes set out in this privacy policy, for as long as we have not otherwise communicated this to you, or for as long as permitted by applicable law. We will treat the personal information we collect in accordance with our data retention and deletion policy. In addition to deletion, our policy also provides for the anonymization of certain data. Retention periods for personal data vary from country to country.
The following is an exemplary list of common retention periods:
Your personal data will generally only be stored for as long as it is required for the purposes set out in this privacy policy. However, we may be required by law to retain your personal data for a longer period of time. These legal obligations may arise for accounting, auditing, or tax purposes, among others. The retention periods in Europe are generally between six and ten years.
We may also restrict the processing of your data instead of deleting it if this is permitted or required by law. This applies in particular in cases where we still need the data for possible legal prosecution, legal defence or otherwise. The statutory limitation and retention periods are then decisive for the duration of the restriction and processing. The individual retention periods depend on the respective personal data, the applicable national law and the purposes for which we need them. After expiry of the relevant periods, the data will then be permanently deleted.
Subject to possible restrictions under national law, as a data subject you have the right of access, accuracy, objection, porting, deletion and complaint.
Your rights in detail:
You have the right, if you have consented to the collection, processing and disclosure of personal data, to revoke your consent in whole or in part. To revoke your consent, please contact us at laurenz@uni-app.com.
Udrus will no longer use your personal data for the purposes for which you originally consented once we have received your revocation. The lawfulness of the processing carried out on the basis of the consent until the revocation is not affected by the revocation.
Udrus offers you the possibility to send direct messages via our platform. All messages sent are first received by us and then forwarded to the addressee. In the process, we automatically filter the messages according to certain criteria and, if necessary, carry out a manual check afterwards.
This process serves to protect legitimate interests such as protection against fraud or similar suspicious activities such as phishing or spam. In the event of violations of our terms of use, we reserve the right to temporarily block or permanently delete your user account.
As a part of our free service, we will create an account for you in our platform, Udrus, where you can communicate with the schools and manage your preferences.
Udrus takes the protection of your personal data very seriously and therefore takes appropriate technical, digital, physical and organizational measures to protect your data from unlawful use, access, misuse by third parties or loss. These may include firewalls, access restrictions and authorization controls for data access only by certain employees.
When you use our services, we or the companies we work with may place cookies and similar technologies on your computer or mobile device. These technologies help us to improve user behavior and tell us which parts of our website have been visited. Also the use of cookies enables personalised advertising and a personalised user experience. Udrus uses first-, third-party and session cookies.
Our cookies and similar technologies have different functions:
Essential cookies
These types of cookies are necessary for our website to function and cannot be turned off by our system. They are usually only set in response to actions you take to request services (e.g. setting privacy preferences). In addition, the cookies that are strictly necessary include those that we use to prevent fraud.
Performance / Analytics Cookies
These types of cookies allow us to count visits and traffic sources in order to measure and improve the performance of our website. These cookies allow us to find out which pages get the most attention and which are the least popular with our users. All information collected by these cookies is anonymised.
Functional cookies
These types of cookies allow us to remember the choices you make on our website and to tailor our services to present content that is relevant to you.
Advertising cookies
We use these cookies to display advertising that is tailored to your surfing behaviour, among other things. These cookies are also used to measure the effectiveness of advertising campaigns. The cookies remember that you have visited a website and this information can then be passed on to other companies, such as advertisers. This means that after visiting our websites, you may be shown advertisements for our services on other websites.
Elective options:
You have the option to deactivate the use of cookies and similar technologies if your device supports this. You can adjust the cookie settings in your browser or in the device settings.
You are free to disable the use of cookies and similar technologies if your device supports this. You can manage your cookie settings in your browser or device settings. In addition, you can decide whether we may use cookies and similar technologies to display personalised advertisements to you.
If you have any questions regarding this privacy policy, please contact us at any time at laurenz@uni-app.com
Neom GmbH (Udrus)
Neue Mainzer Str. 46-5060311
Frankfurt am Main
Germany